Plain-language Canadian law reference

Contact and Legal Help Resources in Canada

How to reach the Canadian Legal Glossary team, plus a practical guide to free and low-cost legal help in Canada — legal aid, pro bono services, duty counsel, and self-help resources by province.

Canadian legal reference desk and law library materials
Canada / plain language / practical definitions

This page explains how to reach us, what this glossary can and cannot do for you, and where to find actual legal help in Canada — organized by province and area of law.

What This Glossary Covers — and What It Does Not

This site defines Canadian legal terms in plain language. It covers federal and provincial law across immigration, family law, tenant rights, business law, criminal law, employment, estates, and privacy.

What it does not do:

  • Give legal advice for your specific situation
  • Tell you whether you have a valid claim
  • Predict how a court or tribunal will decide your case
  • Replace a lawyer, paralegal, or legal aid clinic

If you read a definition here and are unsure how it applies to your situation, the next step is to speak with a qualified legal professional. Several free and low-cost options are listed below.

How to Reach Us

For questions about content accuracy, corrections, or suggestions for terms to add, use the contact form on this page. We review submissions and update definitions when legislation changes or new court decisions affect how a term is applied.

Response time: We aim to respond within 5 business days. We do not provide legal advice by email or through the contact form.

Corrections: If you believe a definition is inaccurate or outdated — for example, if a provincial statute has been amended — please include the specific term, the issue, and a reference to the relevant legislation or case. We take accuracy seriously and will update the glossary accordingly.

Legal aid and legal help programs vary significantly by province. The table below lists the main legal aid organizations and their primary services as of 2026.

ProvinceLegal Aid OrganizationKey Services
OntarioLegal Aid Ontario (LAO)Criminal, family, immigration, refugee; 76 community legal clinics
British ColumbiaLegal Services Society (LSS)Criminal, family, immigration; LEAP online self-help tool
AlbertaLegal Aid AlbertaCriminal, family, child protection
QuebecCommission des services juridiquesCriminal, family, civil; 11 regional offices
ManitobaLegal Aid ManitobaCriminal, family, child protection
SaskatchewanSaskatchewan Legal AidCriminal, family
Nova ScotiaNova Scotia Legal AidCriminal, family, some civil
New BrunswickNew Brunswick Legal AidCriminal, family
Prince Edward IslandPEI Community Legal InformationInformation and referrals only
NewfoundlandNL Legal Aid CommissionCriminal, family

Financial eligibility is income-based. In Ontario, a single person with a net annual income under approximately $18,000 may qualify for a legal aid certificate. In BC, the threshold is lower and coverage is more restricted. Each province sets its own criteria — contact the provincial legal aid office directly to check eligibility before assuming you do or do not qualify.

Legal aid certificates are not the only option. Several programs provide free or reduced-cost legal help to people who do not qualify for legal aid but cannot afford full legal fees.

Law Society Referral Services

Every provincial law society operates a lawyer referral service. In most provinces, the first consultation — typically 30 minutes — is free or costs a nominal fee. This is useful for getting a quick assessment of whether you have a legal issue worth pursuing and what your options are.

ProvinceReferral ServiceFirst Consultation
OntarioLaw Society Referral Service (LSRS)30 minutes free
British ColumbiaLawyer Referral Service (CBABC)30 minutes for $25
AlbertaLaw Society of Alberta Referral Service30 minutes free
QuebecBarreau du Quebec Referral ServiceFee varies by lawyer

Pro Bono Services

Pro Bono Ontario operates two main programs:

  • Law Help Ontario: Free legal advice clinics at courthouses in Toronto, Ottawa, and other locations. Lawyers volunteer their time to help self-represented litigants with civil matters on the day of their hearing.
  • Pro Bono Students Canada: Law students supervised by lawyers provide free legal research and document preparation assistance. Active at most Canadian law schools.

Pro Bono BC and Pro Bono Alberta operate similar programs. Eligibility is based on financial need and the type of legal issue — criminal matters and family disputes between spouses are generally outside scope.

Ontario has 76 community legal clinics funded by Legal Aid Ontario. Each clinic serves a specific geographic area and focuses on poverty law: tenant rights, employment insurance appeals, social assistance, human rights complaints, and immigration matters.

Clinics do not handle criminal matters or family law disputes between spouses. They are designed for low-income residents dealing with government agencies, landlords, or employers — situations where the power imbalance is significant and the stakes are high.

Duty Counsel

Duty counsel are lawyers provided by legal aid who give brief advice and representation at court or tribunal hearings — usually on the day of the hearing, without an appointment. Duty counsel is available at:

  • Most criminal courts (provincial and superior)
  • Some family courts
  • Ontario Landlord and Tenant Board (through community legal clinics)
  • Immigration and Refugee Board hearings

Duty counsel cannot take on your full case. They can help you understand what is happening at that day's hearing, negotiate with the other side, and speak on your behalf before the judge or adjudicator.

Different legal problems require different resources. The table below maps common legal issues to the most relevant help options.

Legal IssueBest First StepKey Detail
Eviction notice receivedCommunity legal clinic or LTB duty counselOntario LTB backlog exceeded 53,000 cases; act immediately
Criminal chargeLegal Aid (if eligible) or duty counselApplies where imprisonment is possible
Refugee claimLegal Aid immigration clinicIRCC processing times averaged 21 months as of 2025
Wrongful dismissalLaw Society Referral ServiceESA minimums are a floor, not a ceiling
Small claims disputeSmall Claims Court self-help centreOntario limit: $35,000; Alberta: $50,000
Family separationLegal Aid (if eligible) or family law clinicFederal Divorce Act; provincial family law acts
Human rights complaintHRTO (Ontario) — no lawyer required to fileFile within 1 year of last incident
Privacy breach by a companyOffice of the Privacy Commissioner (OPC)CPPA in force as of 2026; penalties up to $25 million
Document authentication for abroadGlobal Affairs Canada (apostille)Canada joined Hague Convention January 11, 2024
Will or power of attorneyEstate lawyer or notary (Quebec)No legal aid coverage in most provinces

Self-Represented Litigants: Tools and Limits

Many Canadians handle legal matters without a lawyer. Courts and tribunals have adapted to this reality, but self-representation carries real risks that vary significantly depending on the type of proceeding.

Where self-representation works reasonably well:

  • Small Claims Court (all provinces) — designed for non-lawyers; court staff can explain procedures but not give legal advice
  • Ontario Landlord and Tenant Board — standardized forms; many tenants and landlords appear without representation
  • Human Rights Tribunal of Ontario — no filing fee; forms are accessible online; no formal rules of evidence
  • Employment Insurance appeals — Service Canada and the Social Security Tribunal have plain-language guides

Where self-representation is high-risk:

  • Criminal trials, especially indictable offences
  • Child protection proceedings
  • Immigration hearings before the IRB
  • Superior Court civil litigation involving complex evidence or large amounts

Unbundled legal services — also called a limited scope retainer — let you hire a lawyer for specific tasks only: reviewing a document, coaching you before a hearing, or drafting one motion. Most law societies permit this arrangement. It reduces cost while still getting professional input on the parts of your case that carry the most risk.

When a Lawyer Is Not Optional

Some situations carry consequences serious enough that proceeding without legal advice is a significant risk. These are not situations where a glossary definition is sufficient preparation.

  • Criminal charges with potential imprisonment: A conviction affects employment, housing, travel, and immigration status. The right to retain and instruct counsel under s. 10(b) of the Charter applies at arrest — exercise it before speaking to police.
  • Immigration removal orders: A deportation order is permanent. The Immigration Appeal Division has strict filing deadlines — missing one can end the right to appeal entirely.
  • Child protection proceedings: A child being taken into care by a provincial child welfare agency is one of the most serious legal situations a parent can face. Legal aid covers these matters in all provinces.
  • Signing a separation agreement: An agreement signed without independent legal advice and full financial disclosure can be set aside by a court — but only after significant cost and delay. The protection is not automatic.
  • Business contracts over $50,000: Boilerplate clauses — governing law, limitation of liability, entire agreement — have real consequences that are not obvious without legal training. A force majeure clause that does not list the relevant event provides no protection.

Questions

Frequently Asked Questions

Is the information on this glossary legal advice?

No. Definitions explain what legal terms mean in the Canadian context. They do not tell you how the law applies to your specific facts, whether you have a valid claim, or what you should do next. For that, you need a lawyer, paralegal (in Ontario), or legal aid clinic. The distinction matters: acting on a general definition without.

How do I find a lawyer in Canada if I cannot afford one?

Start with the provincial legal aid office to check eligibility. If you do not qualify, try the Law Society Referral Service in your province — the first 30 minutes is free in most provinces. Community legal clinics in Ontario cover poverty law issues at no cost for lowincome residents. Pro Bono Ontario and Pro Bono BC offer free.

Can I represent myself in court in Canada?

Yes, in most proceedings. The right to selfrepresent is recognized in Canadian courts. Small Claims Court, the Landlord and Tenant Board, and the Human Rights Tribunal of Ontario are designed to be accessible without a lawyer. Superior Court civil litigation and criminal trials are significantly more complex — procedural rules, evidence rules, and legal arguments require training that.

What is the difference between a paralegal and a lawyer in Canada?

In most provinces, paralegals are not regulated and cannot appear in court or give legal advice. Ontario is the exception: paralegals licensed by the Law Society of Ontario can represent clients in Small Claims Court, Ontario Court of Justice (traffic, minor criminal matters), and before administrative tribunals including the Landlord and Tenant Board, Human Rights Tribunal of Ontario.